Privacy policy.
Last updated: April 23, 2026 · Effective: April 23, 2026
In plain English
The short version — the full policy below governs if anything conflicts.
- • We collect what we need to run the marketplace. Your account info, your profile details (TLC license, preferences, contact info), and basic server logs. That's it.
- • We don't sell your data. No advertising networks. No data brokers. No third-party analytics trackers.
- • We share only what the marketplace needs. Drivers and companies see each other's relevant info when that's the point (browsing, expressing interest, invitations). We use a small number of service providers (email delivery, hosting) to keep the site running.
- • You're in control. Edit your profile, unsubscribe from emails, reply STOP to text messages, or delete your account anytime.
- • Questions? Email company@ariglabs.io — a real person reads it.
1. Who we are
JobCabby is operated by ARIG Labs LLC, a limited liability company based in New York. In this policy, “JobCabby,” “we,” “us,” and “our” refer to ARIG Labs LLC. For any privacy question or request, email company@ariglabs.io .
2. What we collect
From drivers
- Account info: email address and a password (stored only as a bcrypt hash). You can also sign in without a password using a one-time magic link sent to your email. If we add additional sign-in methods in the future (for example, Google sign-in), we'll update this policy to describe what's collected.
- Profile info: first and last name, phone number (also used for SMS notifications if you opt in to them), NYC TLC driver license number, shift preferences, day availability, borough preferences, vehicle type, whether you own or rent your vehicle, availability flag, and an optional bio (up to 500 characters).
- Activity: listings you've expressed interest in, invitations you've received and how you responded, and feedback you submit.
From transportation providers
- Account info: email address and a password (bcrypt-hashed), or sign-in via magic link.
- Company info: company name, contact name, phone number (also used for SMS notifications if you opt in to them), TLC base license number (where applicable), and email and SMS communication preferences.
- Activity: job listings you post, drivers you've browsed or invited, interest signals you've received, and feedback you submit.
Automatically
- Server logs: IP address, browser type, operating system, referring URL, pages visited, and timestamps — what any web server records by default.
- Session data: a signed first-party cookie that keeps you logged in, plus a per-request ID we use for debugging. No third-party analytics or advertising trackers are loaded on the site today.
3. How we use it
We use the information above to:
- Operate the marketplace — show driver profiles to companies, show listings to drivers, route interest signals and invitations.
- Send you operational and opportunity notifications. We send transactional messages (account confirmations, password resets, magic links, invitations, interest notifications, and legal notices) by email and, where you've provided a number, SMS. We also send notifications about new listings, drivers, or opportunities that match the preferences in your profile — this is a core part of how the marketplace works, and you can adjust which categories you receive in your account settings. Bulk product announcements (new features, platform-wide changes, material policy updates) are sent only to opted-in users and always include an unsubscribe link.
- Keep the platform safe — detect and prevent fraud, abuse, and bots.
- Comply with legal obligations and enforce our Terms of Service.
6. Your choices
- Edit your info. Update your profile at any time from your account settings.
- Unsubscribe from emails. Every product email includes an unsubscribe link. You can also toggle email preferences from your account, and unsubscribe tokens are honored immediately. Transactional messages (account, password, legal notices) will still be sent.
- Opt out of SMS. Reply STOP to any text message to opt out of all SMS, toggle the SMS preference on your profile, or email us. STOP requests are honored immediately. We'll continue to send transactional messages by email.
- Delete your account. Email us at company@ariglabs.io and we'll remove your profile data from the live service.
- Request a copy. Email us and we'll share the information we have about you.
7. California residents (CCPA / CPRA)
If you're a California resident, the California Consumer Privacy Act and California Privacy Rights Act give you rights to:
- Know what personal information we collect about you.
- Access a copy of it.
- Correct inaccurate information.
- Delete your personal information, subject to limited exceptions.
- Not be discriminated against for exercising any of these rights.
We do not sell personal information and we do not share it for cross-context behavioral advertising. To exercise your rights, email us at company@ariglabs.io . We may need to verify your identity before responding.
8. Data retention
We keep account and profile data while your account is active. When you delete your account, we remove profile data from the live service. Residual copies may persist in routine database backups maintained by our hosting provider for a limited period before those backups roll off.
Job listings are soft-deleted when a company removes them (kept in the database with a deletion timestamp so they no longer appear publicly) and may be hard-deleted later as part of housekeeping. Feedback, legal notices, and records required to meet our legal or tax obligations may be kept longer.
9. Security
We use reasonable administrative, technical, and physical safeguards consistent with the New York SHIELD Act to protect personal information. Passwords are stored only as bcrypt hashes. Traffic between your browser and our servers is encrypted in transit using TLS. No system is 100% secure, though, so please use a strong unique password and let us know right away if you suspect your account has been compromised.
10. Children
JobCabby is not intended for anyone under 18. We don't knowingly collect personal information from minors. If you believe a minor has registered, email us and we'll delete the account.
11. International users
JobCabby is operated from the United States and data is stored in the United States. If you access the service from outside the U.S., you understand your information will be transferred to and processed in the United States.
12. Changes to this policy
We may update this policy from time to time. When we do, we'll update the “Last updated” date at the top and, for material changes, email registered users. Continued use of JobCabby after the effective date of a change is your acceptance of the updated policy.
13. Contact
Privacy questions, data requests, or concerns? Email company@ariglabs.io . Mail to: ARIG Labs LLC, 276 5th Ave 704, New York, NY 10001.